Closing date: 28 Feb 2025
About Us:
Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.
Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to forge a clear path ahead to achieve lasting success, whilst leaving a positive impact. Embracing our values strengthens.
Purpose of the Role:
You are an inspirational role model who plays a key role assisting the Store Manager leading all aspects of store performance. You will continually guide, motivate, ensuring all colleagues are equipped and committed to deliver performance through a consistent customer journey creating an environment to succeed. You are an ambassador for the Brand, an expert in product, systems and processes a strong background in retail management. You will possess people skills and a high level of operational efficiency and commercially drive the business forward.
Key Responsibilities:
Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction.
What You'll Need to Succeed:
Technical:
Experienced in retail operations and customer service, knowledgeable in global fashion trends and inclusive tailoring.
Knowledge in data analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence.
Experienced in creating diverse and brand-aligned visual displays.
Understanding of retail business growth strategies.
About You:
Reflects the aesthetic of Moss through personal style and presentation.
Committed to continuous self-improvement, efficient time management, multi-tasking, and resilience in adapting to challenges.
Possesses emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship-building skills.
Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions.
Rewards & Benefits:
If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedInMoss
Job ID: 201812