Flowers

The winners revealed.....

Last night, February 3 2025, Cineworld hosted more than 250 guests from retailers, restaurants and services within The Lexicon, to celebrate The Lexicon Awards 2024.

The Lexicon Awards, now in their fourth year, seek to recognise people and teams that have delivered exceptional levels of customer service throughout the year.

Tom Henderson, centre director at The Lexicon says: 
“Yet again, we received thousands of votes from our customers for the awards, which is what makes them so special.  It is so rewarding for those working within The Lexicon to know that that their warm welcome really does make an impression on visitors.  Thank you to everyone that voted, to Dani Harmer for hosting the event and huge congratulations to all our winners and finalists.”

AWARD WINNERS

BEST CAFÉ

Winner: Brown Bag

Finalists: Bar Torino, Amorino, Mason + Rye

BEST RESTAURANT

Winner: Pineto Lounge

Finalists: Five Guys, Zizzi, Wagamama

BEST SMALL STORE

Winner: The Body Shop

Finalists: L’Occitane, Hotel Chocolat, Swarovski  

BEST MEDIUM STORE

Winner: Beaverbrooks

Finalists: Sostene Grene, Foot Locker, Waterstones

BEST LARGE STORE

Winner: Primark

Finalists: Fenwick, Marks & Spencer

BEST SERVICE

Winner: Marc Antoni

Finalists: TUI, Specsavers, Nationwide

BEST LEISURE

Winner: KL Dance Steps

SERVICE WITH A SMILE

Winner: TUI – Hadley Hayes

Finalists: KL Dance Steps – Kevin Chittock, Craft Coop – Michelle Johnson, Wagamama – Pedro Martins

COMMUNITY AWARD

Winner: Craft Coop

THE LEXICON STAFF AWARDS

Security Patrol Officer - Nabin Rai

Cleaning Operative - Alan Marsh